Question 1

Where can I buy a plane ticket and what kind of ticket should I buy?

Accepted Answer

To get an idea about prices you could use Skyscanner, a global metasearch engine that compares flight costs.
Student travel agencies: Students can often take advantage of lower fares through agencies that cater exclusively to students. Although the fares are cheaper, these tickets tend to have restrictions.
STA Travel (www.statravel.com) and Student Universe (www.studentuniverse.com) are two very large student travel agencies that offer discounts to students. You must have an International Student Identity Card (they also sell ISICs) to purchase a reduced-rate ticket, but non-discounted tickets are available to anyone.
Here are a few basic rules about the fees charged for making changes to a ticket:
Change of flight date: a fee is charged for each passenger for each changed leg of the journey, plus any difference in ticket prices are added for each passenger
Change of route: a fee is charged for each passenger for each changed leg of the journey, plus any difference in ticket prices between the original flight(s) purchased and the new flight(s) are added.
Please note:
All changes and related costs are given in the Terms and Conditions of the fare for which the flight is purchased.
The cheaper the fare and price of the flight, the fewer possibilities there are to make changes.
Promotional fares or the cheapest economy-class fares usually don’t allow any changes, or if they do, there are high fees.
If you think there is a chance you will need to make changes, choose a fare that allows you to do so without high fees.

Question 2

What time should I plan to arrive on campus on arrival day?

Accepted Answer

Check in is between 11:00 am and 5:00 pm. Please note that lunch is not provided on arrival day.No matter what your travel arrangements are, please be aware of the arrival date and time indicated in your acceptance letter.

Question 3

Is there any kind of transportation provided by the Accademia dell’Arte on arrival day?

Accepted Answer

Kindly note that outside of the pick-up time offered below, the AdA cannot organize individual pick-ups.

For semester students, the Accademia dell’Arte will provide airport pick up from Florence airport (FLR) on arrival day only. One private charter bus will collect students at 2:00 pm from the Florence airport (FLR). In the Arrival Arrangements form (provided in your Letter of Enrollment), let us know if you would like to be included in the pickup. The meeting point at Florence Airport is at the Briciole Bar, located on the ground floor of the main terminal.

Summer students
For students participating in the Summer Intensives, the shuttle service is an out-of-pocket cost and is paid in advance of arrival. The service is provided if it is requested by a minimum number of students. We will be in touch in the pre-departure period to let you know if the shuttle will be operational for your program. In the Arrival Arrangements form (provided in the next steps below), let us know if you would like to be included in the pickup.

Question 4

What happens if I cannot be at the meeting point by 2:00 p.m.?

Accepted Answer

Students arriving later than this scheduled time—whether in accordance with individual itineraries or as a result of unexpected delay— are responsible for making their own way to Arezzo without accompaniment. As a precaution you will be emailed detailed directions on how to get to the Accademia from the Florence airport or any other airport of entry students may fly into.

Is there a number I can call in case my flight is delayed, redirected or if I miss my connecting flight?
Accademia dell’Arte (Italy) (office landline) - (011 39) 0575 294155
24 Hour Emergency Phone (mobile phone) - (011 39) 32009559161
If you are calling from an Italian number, dial only the numbers in parentheses.

Question 5

Is there a number I can call in case my flight is delayed, redirected or if I miss my connecting flight?

Accepted Answer

Accademia dell’Arte (Italy) (office landline) - (011 39) 0575 294155

24 Hour Emergency Phone (mobile phone) - (011 39) 32009559161

If you are calling from an Italian number, dial only the numbers in parentheses.

Question 6

What should I do if the airline loses my luggage?

Accepted Answer

Report missing items to the proper authorities at the airport. Look for the lost luggage information desk in the baggage claim area of the airport in which you arrive.
Ask them to deliver your bag to: Accademia dell’Arte Villa Godiola Via San Fabiano 9 Arezzo, Italia 52100
Give them the following phone contact information: Cell 331 256 7876 (This is our 24 Hour Emergency Phone)
They will print out a page with your lost luggage information that will have your claim reference number. Do not lose this piece of paper. An Accademia staff member will need this

Question 7

Is there any kind of transportation provided by the Accademia dell’Arte on departure day?

Accepted Answer

Since our students may have differing departure dates, the Accademia dell’Arte does not provide any transportation on departure day.

Frequently asked questions

The categories below will provide you with a wide range of information to help you learn about and prepare for a study abroad experience at the Accademia.